Data protection

Data protection declaration

We neither collect data unnecessarily nor do we pass it on to third parties. We do not use non-functional cookies and do not track you.

1. Responsible

Responsible for the URLs and

Frauen helfen Frauen e.V.
Kölnstr. 69
53111 Bonn
Tel. 0228 65 95 00

Registergericht: Amtsgericht Bonn, Vereinsregister-Nr. 4153
Inhaltlich verantwortlich: Margarete Kramer

2. Collection and storage of data

2.1 Server

This website runs on servers of artfiles (Artfiles New Media GmbH; Zirkusweg 1, 20359 Hamburg). The servers are located in Germany (EU). Artfiles collects log files about the use of the web server. The following data is stored by artfiles for 7 days:

  • Access Logs
  • Error Logs
  • Mail Log-Files

Artfiles generally gives us anonymized access to this data. Further information on this can be found in the following chapters 2.1.1-2.1.3

The purpose of the use is to evaluate the use of websites to improve the offer and operation. The evaluation enables us to find out how the respective website is used and thus to continuously optimize the website’s offering. The user data collected by artfiles in this way for analysis purposes and made available to us is anonymized using technical precautions. It is therefore no longer possible for us to assign the data to the accessing user. The data is not stored together with other personal data of the users. The legal basis for this data processing is Art. 6 para. 1 lit. f) GDPR. Our interest within the meaning of Art. 6 para. 1 lit. f) is the operation of this website and the implementation of the protection goals of confidentiality, integrity and availability of the data.

2.1.1 Access-Logs

Artfiles provides us with access to the last 1,000 access log entries. The IP addresses in these entries are anonymized for us. We cannot draw any conclusions about individual users.

2.1.2 Webalizer

Artfiles provides us with web analysis services via the Webalizer tool, which summarizes and clearly displays data from the access logs. Among other things, we have access to the following summarized data via the tool:

  • Type and version of the internet browser used to visit our website
  • Operating system of the systems that visit our website
  • Website from which users have switched to our website (referrer URL)
  • Number of clicks on individual subpages of our website
  • the date and time of the collective accesses
  • the origin of the users by country and city

2.1.3 Mail Log Files

In addition, so-called mail log files are also stored on the server, which record every email that is received or sent by the server. This does not store the content of the e-mail, but the IP address of the respective server, as well as the sender and recipient addresses. The data collected in this way is stored temporarily, but not together with other data about you.

2.2 contact form

When you fill out and submit the contact form on this website, you are sending us personal data. After you click on ‘send’, the system generates an e-mail and sends us the data you have provided. We only use this data to answer your request. We do not pass this data on to third parties.

Mandatory data that must be entered in the form: Name, e-mail address, message, apartment details

In order to send a contact form, the information on data protection and data processing must be confirmed. The input of your data on our website is encrypted via HTTPS. The generated e-mail with your data is transmitted unencrypted. We do not pass this data on to third parties. The legal basis for this data processing is Article 6(1)(a) GDPR: The data subject has consented to the processing of their personal data for one or more specific purposes.

2.3 cookies

We currently do not use cookies. No third-party cookies are used either.

2.4 anonymous visitor statistics

We use the Statify plugin to count visits to this website. The plugin counts which page is accessed how often and where the users come from (referrer). The figures are not linked to your computer in any way. It is not possible to identify individual users.

2.5 Storage of search requests

We use the Relevanssi plugin to store anonymized search queries from our users. If users use the search function on this website, the text of the search query is saved on our server.

The text of the search query is stored in a database together with a time stamp and the number of search results that this search returned at that time. No IP addresses are stored. It is not possible to trace individual users.

Saving the search queries enables Frauenhaus Bonn to examine the search queries and improve the content and the offer of this website. The legal basis for this data processing is Article 6(1)(f) GDPR: processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3. website functions

3.1 Exit-Button und Link-Replacement

You can leave the website more securely by clicking the exit button in the top right-hand corner of your browser. After clicking on the button, is called up in the current tab and another tab is opened in which is also called up.

In addition, all URLs on this website are replaced using the replace function. If users leave the website via the exit button, the domain should not appear in the history in most browsers. However, this cannot be ruled out.

This is intended to help you leave the Frauenhaus website quickly and leave as few traces of this website as possible, thus increasing the safety of women on this website. For optimum security, however, we recommend using the Frauenhaus website in incognito mode.

In order to use the exit button function and the link replacements, your browser must support and have activated Javascript.

4. Rights of the user

4.1 Data protection

All users have the following rights according to the DSGVO

  • the right to information in accordance with Article 15 GDPR
  • the right to rectification in accordance with Article 16 GDPR
  • the right to deletion in accordance with Article 17 GDPR
  • the right to restriction of processing in accordance with Article 18 GDPR
  • the right to object in accordance with Article 21 GDPR
  • the right to data portability in accordance with Article 20 GDPR.

The restrictions under Sections 34 and 35 BDSG apply to the right to information and the right to erasure. In addition, you have the right to lodge a complaint with a data protection supervisory authority (Article 77 GDPR in conjunction with Section 19 BDSG).

Users can find the legal texts here.

Corresponding requests should be sent to the address stated under point 1 or to the following e-mail address: